We always suggest contacting the manufacturer to troubleshoot any primary issues you may have with a product. Seagate's general line is 1800 147 201. They are available 10:00am to 7:00pm AEST.

To download any drivers, view online manuals and see any extra content for your Seagate device, please see the link below:

Seagate have a warranty checker web application. To check if your Seagate product is still covered under warranty please visit:

Seagate also have an application to check the health of your drive. SeaTools is free to use and we recommend running it on your Seagate drives to check their health. Download below: