We always suggest contacting the supplier to troubleshoot any primary issues you may have with a product. Samsung's general line is 1300 362 603. To discuss specific mobile devices such as tablets and mobile phones, they can be reached on 1300 425 299 They are available 24 hours, 7 days a week.
To view Samsung's product warranty information on all their products, please visit:
Samsung also offer live chat support for all their products. This service is available 24 hours a day, 7 days a week.
To talk to a Samsung support officer, please follow the link below: