We always suggest contacting the supplier to troubleshoot any primary issues you may have with a product. Nvidia's general support is offered through live chat 24 hours, 7 days a week. You can access live chat from the following link:
*Please note this support line is only for Nvidia branded products, not for OEM products such as Gigabyte or ASUS cards that are Nvidia chip based*

To download any drivers, view online manuals and see any extra content for your Nvidia device, please see the link below:

To access the Nvidia knowledgebase for troubleshooting tips on Nvidia Shield devices, please visit the following link:

To view Nvidia's knowledge base for other products, please visit the following link: