Crucial

We always suggest contacting the manufacturer to troubleshoot any primary issues you may have with a product. Crucial's support is provided directly through there website. To visit, please go to 

https://www.crucial.com/

To view support articles, troubleshooting and FAQs for your Crucial device, please see the link below:
https://www.crucial.com/usa/en/support?cm_re=top-nav-v2-_-support-home