We always suggest contacting the supplier to troubleshoot any primary issues you may have with a product. ASUS's general line is 1300 278 788. They are available 9:00am to 6:00pm AEST.
To download any drivers, view online manuals and see any extra content for your ASUS device, please see the link below:
To lodge a support ticket with ASUS via email, please follow the link below: